This has been an interesting learning situation.
It’s not about downloading movies or playing online games. The
reason we’re trying to get Time Warner isn’t because we love TWC, it’s to get
high speed internet. Alese works from
home, but is working online all the time.
We need dependable high speed internet access.
Here’s what I’ve learned thus far:
In Texas (I’m not sure about other states) the state is the
organization that licenses cable service.
The local government has no say or influence over cable services.
Time Warner Cable (TWC) is the high speed internet provider
on Mustang Island. They have fiber
running the length of the island.
The Construction Department of TWC has almost absolute say
when it comes to building the infrastructure for their services. It appears that their first response when
asked to provide service in a new area on Mustang Island is to say “it’s not in
our franchise.” They supposedly have
been told (via email) that is not an acceptable response, based on a recent
conversation with the TWC Director of Governmental Relations in San
Antonio.
The Construction Department has said it would cost $5007 to
run fiber the ~380 feet from the fiber running down the island, to our
property. Of course, they would need to
bury the fiber, and they’d need to get permission from the City which, according
to them would require engineering plans.
Interestingly the Developer has offered then his engineering plans, and
we’ve gotten no response, which is what happens.
I was able to get our State Representative Todd Hunter’s
office involved. They contacted the
Director of Governmental Relations. He’s
been getting the same story, and defends the Construction Department’s need to
get the ROI on investment. But, the
Governmental Relations Director was told that as soon as a neighborhood has a
number of houses they put in the infrastructure. So, I asked what the magic number of houses was. He said he had the same question, and so did
Todd Hunter’s office. The question was
asked, but it’s been a week without a response.
In the meantime, I went online and got addresses for houses
in four other Mustang Island developments that have been around for a while and
have at least five houses. I then went
online to the TWC website and checked to see if I could get service there. Guess what?
No service. The one neighborhood
where TWC service was available was a set of houses identified as condominium units.
Last night, I spoke at the ISAC meeting. That’s where I learned, from the Deputy City
Manager that the city has no power over the cable franchises in the city. This morning I reported my findings to Representative
Hunter’s office. They are going to
explore what it would take to allow local control over this issue.
I don’t think we’ll be able to get high speed internet
access in the next two months. I’m going
to now find a DSL provider, but it will not be easy, because thus far every
website I have used to try to get service says out address is not in their
service area.
ISAC has put the issue on the agenda for next month’s
meeting. Padre Island has issues with
cable too, and they have two providers, but apparently there are problems with
both.